Skip to content

Welcome to the Q&A Forum

Browse the forum for helpful insights and fresh discussions about all things SEO.

Unanswered Questions

Have an SEO question? Search our Q&A forum for an answer; if not found, use your Moz Pro subscription to ask our incredible community of SEOs for help!

  • Unsolved

    cancelation

    Hello, I need to cancel my account, how do I do that?

    Product Support | | heelo
    0
  • This question is deleted!

    0

  • seo wordpress

    Hi all, For context, I'm trying to Silo my content more efficiently. I've just moved all content into their own SILO'd categories and removed them from duplicate categories. As such, posts now sit only in 1 category. My question here is: Should my posts be showing in both the parent category and its sub category or just the sub-category? I've currently got this only showing in the sub-categories it's relevant to. For example:
    Post name: Shimano Fishing Rod Review
    Parent Category: Fishing Rods
    Sub Category: Shimano And the post only shows inside the Shimano Category

    On-Page Optimization | | xtrapsp
    0
  • Unsolved

    trial beginner features question

    If you had to prioritize Moz features for those just getting started, what would be your top three? I have my own thoughts here, but I am keen to hear what other Mozers believe.

    Getting Started | | CAYK
    0
  • This question is deleted!

    0
  • Unsolved

    domain authority

    Hello, can someone with API access please check it for me? I am told it is available here: http://moz.com/products/api/updates Thank you

    API | | archimede91
    0

  • How do I fix a 404 redirect chain? I can't seem to find the answer and I'm worried about it effecting my SEO. Any help would be great!

    Technical SEO | | sammecooper
    0
  • Unsolved

    schema markup schema local seo technical seo

    Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?

    Local Website Optimization | | GoogleAlgoServant
    0

  • Can anyone recommend a tool for generating/comparing hashtags for LinkedIn? Other than Inlytics

    Social Media | | Boasty
    1

  • apple

    CMS is shuffling our ranking on daily basis for our website: sibeshargh.com , which is annoying. Almost on daily basis, in evening

    Technical SEO | | bryanvalentin
    0

  • Curious if anyone else is having this problem. I have, for example, a page that is listed in Search Console as having a CLS of .44 - it is listed as a "CLS issue." The same page rendered in LightHouse shows 0 for field data CLS and 0.02 for lab data (both in the "green"). It has been over a month since I made updates to the page to improve CLS. I tried to submit a validation in Search Console, but "validation failed." I'm not sure what else to fix on the page when LightHouse data shows it as in the green! I have the same issue with other pages as well.

    Technical SEO | | LivDetrick
    0
  • Unsolved

    crawl errors 403 errors url issue fix error help

    A bit at a loss here. I ran a URL crawl report at the end of January on a website( https://www.welchforbes.com/ ). There were no major critical issues at the time. No updates were made on the website (that I'm aware of), but after running another crawl on March 14, the report was short about 90 pages on the site and suddenly had a ton of 403 errors. I ran a crawl again on March 15 to check if there was perhaps a discrepancy, and the report crawled even fewer pages and had completely different results again. Is there a reason the results are differing from report to report? Is there something about the reports that I'm not understanding or is there a serious issue within the website that needs to be addressed? Jan. 28 results:
    Screen Shot 2022-03-16 at 3.00.52 PM.png March 14 results:
    Screen Shot 2022-03-15 at 10.31.22 AM.png March 15 results:
    Screen Shot 2022-03-15 at 4.06.42 PM.png

    Reporting & Analytics | | OliviaKantyka
    0

  • I'm working on a new website and attempting to make it as efficient as possible. I've put it through a few scanners and have a few concerns. Is it true that having long titles is beneficial? My contact page, for example, is just titled contact, while my FAQ page is simply titled commonly asked questions. What about meta descriptions for each page? Do they still serve a purpose nowadays? Because my site title is a graphic header, having a big text title doesn't really suit with the style, the H1 tag is missing on a few pages. Is there any way to get around this?

    Content Development | | markellw9
    0
  • Unsolved

    moz local

    Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks

    Moz Local | | TroyP
    0

  • seo 4xx error 4xx error error fix error

    Hello! I have a new blog that is only 1 month old and I already have over 3000 4xx errors which I've never had on my previous blogs. I ran a crawl on my site and it's showing as my social media links as being indexed as pages. For example, my blog post link is:
    https://www.thebloggersincentive.com/blogging/get-past-a-creative-block-in-blogging/
    My site is then creating a link like the below:
    https://www.thebloggersincentive.com/blogging/get-past-a-creative-block-in-blogging/twitter.com/aliciajthomps0n
    But these are not real pages and I have no idea how they got created. I then paid someone to index the links because I was advised by Moz, but it's still not working. All the errors are the same, it's indexing my Twitter account and my Pinterest. Can someone please help, I'm really at a loss with it.
    2f86c9fe-95b4-4df5-aeb4-73570881938c-image.png

    Technical SEO | | thebloggersi
    0

  • moz pro url issue shopify

    Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
    http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
    thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
    The Hair Hub

    Technical SEO | | johnwall
    0

  • MOZ Community, I am trying to gauge both the potential upside and downside of buying a few (relatively long) URLs that encompass some new keywords that are surfacing in our industry and creating permanent redirects to our branded website. [This wasn't my idea!] These URLs haven't previously had any content or owners so their domain authority is low. Will Google still ding us for this behavior? I hope not but I worry that there might be some penalty for having a bunch of redirects pointing at our site. I have read that google will penalize you for buying content-rich sites with high DA and redirecting those URLs to your site but I am unclear about this other approach. It seems like a fairly mundane (and fruitless) play. I tried to explain that we won't reap any SEO rewards for owning these URLS (if there is no content) but that wasn't really heard. Thanks for any resources or information you can share! I would appreciate any resources.

    Technical SEO | | ColleenHeadLight
    0

  • seo gmb googlebusiness googlebusinessprofile

    Hi all! I have a question. I have a client who is a lawyer and has a personal listing (https://g.page/r/CWGdWgRIQVgVEBM/). The listing has around 70 reviews. However, they also have a listing for their office which is Nowlan Law (https://g.page/r/CVv3Q-QkQf8tEBM/). This one only has 28 reviews. That said, the client wants to change the name of the Steve Caya listing with the great reviews to Nowlan Law so the firm can benefit from the greater number of positive reviews. Everything I see discourages it. Thoughts? Goal is to benefit from Nowlan Law's reviews.

    Community | | simplydonetech
    0

  • Dear master,
    I can not get the results from API now. And also yesterday. My id is 1393657@qq.com.

    API | | Feipo
    1
  • Unsolved

    labels keywords upload

    Hi, I would like to update all my keyword labels via a .csv upload, however, when I try to upload the keyword file with the updated labels, I'm advised I don't have enough keywords left for the import. Am I using the correct upload tool or is there a way around this, please?

    Keyword Research | | Rich-H
    0

  • wordpress

    I'm facing a issue with our website. Our site is on WordPress, We are using Elementor Pro & Elementor Hello Theme for our website!
    The problem is, with desktop it's totally fine but but in Mobile Device it's showing Error. "Largest Contentful Paint" 2021-07-27_111351.png

    On-Page Optimization | | kacey.meier
    0
  • Unsolved

    api planning

    We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
    Naveen
    naveen.sarabu@patientpop.com

    API | | PatientPop
    0

  • The top linked domains in search console are coming from our load balancer setup. Does anyone know how to remove these as unique sites pointing back to our primary domain? I was told Google is smart enough to ignore these as duplicate domains but if that was the case, why would they be listed as the top linked domains in search console? Most concerned....

    Intermediate & Advanced SEO | | DonFerrari2169
    0

  • digital marketing content marketing

    Hi! I've recently put together a website that compares credit cards: https://kredittkorttest.no/ the work has been going quite smoothly up until now, I've known what to do and I've known what I wanted to achieve, but regarding how to get people to the site I'm at a loss as to where I should spend my resources... inbound marketing or content marketing - which of these would be best for a credit card comparison website? appreciate any thoughts

    Digital Marketing | | issselin
    0

  • I was brought on to a project where the network admin has set up a load balancer to distribute traffic but somehow has incorrectly deployed the strategy. Now the site is listed 4 times as links to the primary domain in search console. How can I remove these from the index? I have already requested he no-index them, but they still remain in search console. What else can I do to ensure Google only sees this as a single site?

    Intermediate & Advanced SEO | | DonFerrari2169
    0
  • Unsolved

    cookfavor ninja soup

    Nutritional Yeast: For a cheesy, nutty flavor, sprinkle some nutritional yeast into the ninja soup. It's a great source of umami and adds a depth of taste without many calories. Lemon Juice: A small squeeze of lemon juice can brighten up the flavors and balance the richness of the potatoes.

    Product Support | | MeltonMark8888
    0

  • It's installed, I can see links etc as highlighted - but it won' t let me "sign in". This 20 second video explains: https://www.screencast.com/t/3kEjQFkTHZv Suggestions? Or shall I just ignore? Paul Barrs

    Moz Bar | | PaulBarrs
    0
  • Unsolved

    site crawl

    Hi, we have some 308 redirects on our website, which are permanent redirects, but the site crawler is flagging them as temporary currently. Screenshot 2022-02-10 14.24.26.png

    Moz Pro | | pm-mbc
    0

  • OK, been trying to piece together what is best practice for someone I'm working with, so here goes; Website was redesigned, changed urls from url a to url b. 301's put in place. However, the new url structure is not optimal. It's an e-commerce store, and all products are put in the root folder now: www.website.com/product-name A better, more organized url structure would be: www.website.com/category/product-name I think we can all agree on that. However, I'm torn on whether it's worth changing everything again, and how to handle things in terms of redirects. The way I see things, it would result in a redirect chain, which is not great and would reduce link equity. Keeping the products in the root moving forward with a poor structure doesn't feel great either. What to do? Any thoughts on this would be much appreciated!

    Technical SEO | | Tomasvdw
    0
  • This question is deleted!

    0

  • I have been trying to filter this traffic out of my Google Analytics data since it all seems to be related to spam traffic. I have had multiple instances wherein using this filter:
    (Backslash not displaying in message preview - I have written backlash to indicate its placement in the filter) Custom Filter - Exclude - Browser Size - ^backlash(not setbackslash)$ Traffic seems to appropriately filter out - but then the filter ceases working. In looking at a new site with Browser Size = (not set) traffic the filter preview doesn't appear to work either. Am I implementing the filter incorrectly? How do I filter this traffic out of GA data sucessfully? If I use the exact same method using RegEx in Google Data Studio - the filter works perfectly.

    Technical SEO | | fuelmedical
    1
  • Unsolved

    keywords keyword density

    I am using MOZ keyword explorer for quite some time. Yesterday I was checking KD for a keyword of my new tech-related website but it showed a different KD every time for the same keyword. The keyword is "NEW JERSEY IT SUPPORT", the first time it showed 29, and 2nd time it showed 33. Why is this happening?

    Keyword Explorer | | beuiakahaha421
    0

  • Hello, I am conducting a research project around a specific topic with a date range starting at Jun 2019 to the present. Does Moz offer access to keyword volume, search data, going back to this start date?

    Keyword Explorer | | khabarta
    0
  • Unsolved

    local seo

    Hi we run a Cardiff fencing company, but we also want to appear on Google for another city called Newport, do we need two business addresses, or is it just a matter of creating two separate pages on our WordPress website for the two cities? we want to be on the first page of Google.

    Moz Local | | sarahwalsh
    0

  • My client currently has a main website on a url and an eCommerce site on a subdomain. The eCommerce site is currently not mobile friendly, has images that are too small and are problematic - and I believe it negates some of the SEO work we do for them. I had to turn off Google Shopping ads because the quality score was so low. That being said, they are rebuilding a shopping cart on a new platform that will be mobile friendly BUT the images are going to be tiny until they slowly replace images over several months. Would you keep the shopping cart on a subdomain, or make it part of the main website URL? Can it negatively impact the progress we have made on the main site SEO.

    Technical SEO | | jerrico1
    0
  • Unsolved

    title tags

    where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.

    Getting Started | | peterbriss
    0

  • I manage an account for a client and the zip code appears wrong in the Moz Local Report Score. How do I correct this?

    Moz Local | | RoyaMarketingTeam
    0
  • Unsolved

    charged help

    I forgot to cancel the trial period on time and my card is charged.
    I sent 2 emails to help@moz.com with my account credentials. But I didn't get any reply yet. How can I get my money back?

    Product Support | | Pasindukw
    0

  • Our company implemented Google Shopping for our site for multiple countries, currencies and languages. Every combination of language and country is accessible via a url path and for all site pages, not just the pages with products for sale. I was not part of the project. We support 18 languages and 14 shop countries. When the project was finished we had a total of 240 language/country combinations listed in our rel alternate hreflang tags for every page and 240 language/country combinations in our XML sitemap for each page and canonicals are unique for every one of these page. My concern is with duplicate content. Also I can see odd language/country url combinations (like a country with a language spoken by a very low percentage of people in that country) are being crawled, indexed, and appearing in serps. This uses up my crawl budget for pages I don't care about. I don't this it is wise to disallow urls in robots.txt for that we are simultaneously listing in the XML sitemap. Is it true that these are requirements for Google Shopping to have XML sitemap and rel alternate hreflang for every language/country combination?

    Technical SEO | | awilliams_kingston
    0
  • Unsolved

    q&a question

    Are questions I ask only visible to me or everyone using MOZ? Can I make my question not be public to anyone and only to people under my company account?

    Product Support | | amandale
    0
  • Unsolved

    serp features

    Does anyone know why the MOZ SERP analysis has become so slow that it's not even useful?

    Moz Pro | | PLEXI
    3
  • This question is deleted!

    0
  • Unsolved

    301 redirects https www server level rule redirect chain

    Dear community, I have the same issue with redirecting chain from http - https and then to https:// www.____
    In one of the previous opened discussions the solution given was: you'd update the server level rule to point directly to the end URL form.
    Re: 301 Redirect chain Are there any tutorials or resources available to help me properly implement this solution and resolve this issue? Tags: 301 Redirects, HTTPS, WWW, Server Level Rule, Redirect Chain Any tutorials how to do it properly to resolve this issue ?

    On-Page Optimization | | Damian_Ed 0
    0

  • subdomain noindex

    One of my clients has a subdomain - docushare.***.edu (vs ***.edu) that they would like to not influence SEO.
    the question is: should they no -index these pages or remove as a subdomain? Thank You! jeremy

    On-Page Optimization | | Crescent_Sense
    0

  • navigation breadcrumb trail breadcrumbs ux seo

    Hi Mozzers... I'm working on a Shopify site - it is polyhierarchical with multiple parent categories for each product. Not uncommon with Shopify because of issues with faceted nav on that platform. The problem is that defining ONE breadcrumb trail back to the homepage, it works against UX, as people will be wanting to go back to the previous search results, primarily, to revisit the parent category specific search (this is an ecommerce site with a huge number of products). So heaven knows what to do. I could do: (1) Home / Product to avoid the issue. Not very good for UX though as where is the previous category page (where more than likely a product search was carried out). (2) Home / Specific Previous Search Page - Parent Category / Product (if that is possible without upsetting SEO performance - I don't think it is - but any advice is welcome) (3) or I could define one specific path and also include: Return to Previous Page / Search as a separate clickback link outside of but adjacent to the breadcrumb trail (I think Macy's used to do that): https://baymard.com/blog/ecommerce-breadcrumbs The problem with defining a specific path is it flys in the face of UX in the context of this site! Although of course defining one path seems to be best practice for SEO. Any help would be gratefully received! Thanks a million, Luke

    Intermediate & Advanced SEO | | LukeRow
    0

  • shopify ecommerce seo tactics

    Hi Moz folks, would love your thoughts on benefits of Shopify collection pages v blog posts for ranking secondary shopping keywords not suitable for existing shop pages - all help gratefully received, we are going down a rabbit hole on this one and need some sanity! So, we’re updating our site which already has a reasonable seo foundation and are looking to rank better for key shopping search keywords in our space (d2c sports nutrition). My question is should we prioritise store collection pages (category pages in Shopify terms) or blog posts for some of the main keywords not already covered by our core in-store collections/categories? Priority keywords already covered are things like protein powders, protein bars, energy drinks, etc. As context, we have a small product catalogue (10 products) and for easy navigation on site have these grouped into 7 collections/categories in the main menu and available from the homepage. All are quality high volume and high intent shopping keywords for our business. The secondary terms we are now looking to add content for are things like marathon nutrition, vegan sports nutrition, etc so now ​need to choose if we create product collection pages for these, or use blog posts to do the work. The advantage of collections, we believe, is that Google is likely to prioritise these in search. The disadvantage from a UX point of view is that more categories in store could make our simple and clear product range (10 products only) look complex or repetitive. Conversely, a blog post removes any UX confusion with too many categories, but we have a conversion rate issue with our blog. It performs well in search, but conversions are poor. We have addressed this with a new keyword targeting strategy and blog customisation, but we have yet to test this so while in theory it should work well, we do not know for certain. In summary: we want to rank key shopping keywords beyond our core ones we have - would you advise we use blog posts or product collection pages? All help gratefully received - thanks! Warren

    SEO Tactics | | WP33
    0

Got a burning SEO question?

Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


Start my free trial


Looks like your connection to Moz was lost, please wait while we try to reconnect.