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  • meta tags seo

    Hello, I am doing SEO for my business website. I am trying to generate Meta Tags here
    https://webdrop.ca/seo-tools/meta-tag-generator What should I enter for "Search engines should revisit this page after ". We are not going to change content on daily basis. 7 Days or 30 days are good enough?

    On-Page Optimization | | webdropyyc
    0
  • Unsolved

    keyword rankings reporting

    I'd like to build a report that provides me all of the ranking keywords (tracked and un-tracked) for about 100 specific webpages on the rockhurst.edu site. I can pull the keywords from Keyword Explorer using the exact page url, but I don't want to have to do that individually for all 100 or so pages.

    Keyword Explorer | | Dave_Hunt
    0

  • site name international seo cctlds

    We are currently experiencing issues with our subdomain SiteName. Our parent company root domain is a Japanese language site, but we have an English subdomain that is for the United States primarily, and nearly rest of world for organic traffic. Our issue is that we have followed the guidelines here: https://developers.google.com/search/docs/appearance/site-names There was a large post on here with many responses including Googlers with issues others were having, but it has since been removed. Here is the code in place on our homepage: <script
    type="application/ld+json"> { "@context": "https://schema.org",
    "@type": "WebSite",
    "name": "Mescius Developer Tools",
    "alternateName": ["Mescius, inc.", "developer.mescius.com"],
    "url": "https://developer.mescius.com" }
    </script> Unfortunately this is what is appearing in the SERP. It is using the Japanese equivalent of our parent company. Screenshot 2024-02-23 at 3.37.55 PM.png Even though the relationship between root and subdomain should not be causing this, it seems like something is impacting this incorrect SiteName, and it is impacting CTR for the subdomain. Has anyone else experienced this and found a fix?

    Technical SEO | | Evan_Wright
    0

  • url ecomerce

    Hello Mozers! We are adding an ecommerce functionality to our existing website.
    Our company offers a wide range of commercial printing and mail services. We have done a pretty good job over the years in building content both in terms of our print offerings and blog section highlighting those offerings. We have finally bit the bullet and have decided to add end-to end ecommerce functionality. Users will be able to price, pay, upload and order thru our website. My question to the community becomes which sub folder do we use?
    The ecommerce functionality is a third part software and needs to sit in a sub folder and we can't seem to find a good fit. Most of our content pages for print items are something like this www.website/printing/ - pillar page examples of url structure for sub pages www.website/printing/flyer-printing/
    www.website/printing/booklet-printing/
    www.website/printing/door-hangers/
    www.website/printing/business-cards/ Options would be order-printing/ or prints/ So we we thinking /orders/ would be the best but not certain and wanted some feedback from the community. If we did go this route the url structure would be: order/business-cards this would be the default econ page order/business-cards/full-uv-coaing-both-sides individual product page What are your thoughts? CH

    Technical SEO | | CheapyPP
    0
  • Unsolved

    roger-bot crawl error

    Hi, We're trying to get MOZ to crawl our site, but when we Create Your Campaign we get the error:
    Ooops. Our crawlers are unable to access that URL - please check to make sure it is correct. If the issue persists, check out this article for further help. robot.txt is fine and we actually see cloudflare is blocking it with block fight mode. We've added in some rules to allow rogerbot but these seem to be getting ignored. If we use a robot.txt test tool (https://technicalseo.com/tools/robots-txt/) with rogerbot as the user agent this get through fine and we can see our rule has allowed it. When viewing the cloudflare activity log (attached) it seems the Create Your Campaign is trying to crawl the site with the user agent as simply set as rogerbot 1.2 but the robot.txt testing tool uses the full user agent string rogerbot/1.0 (http://moz.com/help/pro/what-is-rogerbot-, rogerbot-crawler+shiny@moz.com) albeit it's version 1.0. So seems as if cloudflare doesn't like the simple user agent. So is it correct the when MOZ is trying to crawl the site it uses the simple string of just rogerbot 1.2 now ? Thanks
    Ben Cloudflare activity log, showing differences in user agent strings
    2022-07-01_13-05-59.png

    Moz Pro | | BB_NPG
    0
  • Unsolved

    redirect former site

    Hello, After 2 months of starting a new service with a new domain name and a rather flat curve, I decided to invest in auditing tools. To my surprise, when analyzing links with 'Link Explorer', I got the following warning : "You entered the URL crapahute.com which redirects to www.krapahute.com. Click here to analyze www.krapahute.com instead."... So I understand I bought a domain name that was previously in use, 8 years ago. And logically, when they moved from crapahute.com to krapahute.com, the former site owners set a (probably 401) redirect between their former name and their new one. Probably that in the last 8 years they dropped crapahute.com since I was able to buy the domain name last year. I can't understand the warning I'm receiving. since I thought this redirect would become inactive when they dropped the domain name. On the contrary, if I analyze the backlinks to krapahute.com I can indeed see : crapahute.com [no anchor text] 3 2 0 --
    redirect More Info
    Date first seen - Date lost - Link target
    2016-09-05 - N/A - www.krapahute.com So my question is : where is this warning coming from ? I performed some nslookup and dig on my domain and their's just to find out that every thing seems to look normal. Meanwhile, if I type "crapahute" in Google (and most other search engines), my site arrives in 12th page (!), and if I type "crapahute.com", the site "krapahute.com" appears first. Thank you for those reading up to that point ! Any hint on what could cause this ? Should I change of domain name ? Thank you !

    Link Explorer | | x_all
    0
  • Unsolved

    moz pro

    None of my campaigns with moz appear to be showing any data for a few weeks now. Any ideas?

    Moz Pro | | dmccarthy
    1
  • Unsolved

    invoice

    Hi Moz Team! I am trying to download the November invoice but it says it is no longer available. Could you please help me to send me the invoice?

    Product Support | | Ecomsur
    0

  • navigation site crawl page rank local seo

    I have a client that is a national brand with 400+ local brick and mortar businesses. Like any site, you navigate to “find a location” and then click on the business location closest to you. I’m going to call these local businesses “subsites”. When you’re on the subsite, the global navigation goes away, and the new subsite navigation replaces it. The subsite navigation does not link back up to the main global navigation (except for the homepage when you click on logo).
    I’ll try to give you a simple visual: Structure of global navigation:
    -Domain.com/service1 (high volume KW)
    -Domain.com/service2(high volume KW)
    -Domain.com/service3(high volume KW)
    Once you go to the subsite of Dallas, TX, the navigation changes to:
    -domain.com/location/tx/dallas/service1 (same service as above but localized)
    -domain.com/location/tx/dallas/service2 (same service as above but localized)
    -domain.com/location/tx/dallas/service3 (same service as above but localized) I told my client that because the subsite does not link back up to the national pages of the site, the page rank does not get to recirculate through the website. Once the page rank is passed down to the subsites, it just recirculates within the subsite like it is its own little website on a website.
    I believe this is causing a lot of problems with the ranking of the national pages because there are 400+ subsites (with 15 service pages = ~6,000 pages) that don’t let the pagerank flow back up to the main global navigation, recirculating the PR throughout the website.
    It is a big ask for the client to change their website navigation without proof that this is happening. So that is what I’m looking for. Has anyone had this problem before or can point me to something to show to my client that we need to keep that global navigation on the subsites?

    Technical SEO | | RiseSEO
    0
  • Unsolved

    crawl error

    Hi Moz crawler keep failing on my site with the error showing : Our crawler was banned by a page on your site, either through your robots.txt, the X-Robots-Tag HTTP header, or the meta robots tag. I'm not sure what am I missing out.. this is my robots.txt.. i don't think Im missing anything else.. https://www.wearefutureheads.com/robots.txt can the support team help ?

    Moz Pro | | teikh
    0
  • Unsolved

    accountdeleted support moz pro

    I've just got our account live again after the old payment card had expired. Now I'm back in the account I don't see my old set up and all the site / keywords I've previously had set up. Can you help?

    Moz Pro | | Paul_Coupe
    0
  • Unsolved

    local seo

    As we all know, an important part of local SEO, is building business citations. However, we are interested at our white hat SEO Agency, how many business citations do you build for each of your clients?

    Moz Local | | sarahwalsh
    0
  • Unsolved

    structured data breadcrumblist breadcrumbs

    Hello, I would like to update the google search rich results for our website using breadcrumblist structured data. I followed google guidelines on how to get this done and even tested it using the Rich Results test but non of the changes I made show up in google search.
    Is anyone able to provide assistance with this process?

    Technical SEO | | GlobalDentalShop
    0
  • Unsolved

    google analytics moz pro error

    Hi, I followed all steps on https://moz.com/help/moz-pro/getting-started/troubleshoot-google-analytics?_ga=2.15852085.2007735045.1676157945-122376721.1676157945 below Solve a Lost GA Connection multiple times but I keep getting the message "Our connection to your Google Analytics account was lost. Don't worry, you won't lose any data. Please follow the steps in our guide to reconnect.
    " I am on the free trial and would obviously like to connect to GA to see how everything is working. Any help would be greatly appreciated. Thanks.

    Moz Pro | | silvansoeters
    0
  • Unsolved

    matrix

    Hello We are going through the exercise of keyword matrix and want to know if we can get someone to listen in for 5-10 min to make sure we are on the right track. Thank you - Brad

    Product Support | | B2daGz
    0

  • keywords seo tactics service based website service pages 1 keyword for 1 page

    Hello guys, I have a service-based website. Right now, I have around 30 commercial pages for different services, that we offer. I came up with idea to add service page for each keyword we're ranking in. For example, we offer home-construction service and we have 1 commercial page for this service. I will create 10-20 pages for keywords, related to home-construction services.
    For example: bricklaying, Fundamental works, Landscape works, Concrete works, etc. I saw similar approach on this website. It's a link on bricklaying page: https://kiev.kabanchik.ua/ua/category/kladka-kirpicha If you scroll down you will see section with keywords, related to bricklaying and each keyword has separate page with duplicate content. My questions are: Do you know the name of this SEO tactic, so I can google more information about it? Do you think that it's good idea to use similar approach in order to improve your rankings for certain keywords? Is it a dangerous SEO tactic that may cause some penalties for your website or it's completely safe? Thank you for helping, guys! 331ea1ea-1d49-4f6c-89ef-510ef4657fa4-image.png c5999dbb-6dfb-4fbe-b3e8-ab9a0943bd88-image.png

    Content Development | | MykhailoRudenko
    0
  • Unsolved

    cancelation

    Hello, I need to cancel my account, how do I do that?

    Product Support | | heelo
    0
  • Unsolved

    trial beginner features question

    If you had to prioritize Moz features for those just getting started, what would be your top three? I have my own thoughts here, but I am keen to hear what other Mozers believe.

    Getting Started | | CAYK
    0
  • Unsolved

    domain authority

    Hello, can someone with API access please check it for me? I am told it is available here: http://moz.com/products/api/updates Thank you

    API | | archimede91
    0
  • Unsolved

    schema markup schema local seo technical seo

    Hello! I've been having a hard time finding an answer to this specific question so I figured I'd drop it here. I always add custom LocalBusiness markup to clients' homepages, but sometimes the client's website provider will include their own automated LocalBusiness markup. The codes I create often include more information. Assuming the website provider is unwilling to remove their markup, is it a bad idea to include my code as well? It seems like it could potentially be read as spammy by Google. Do the pros of having more detailed markup outweigh that potential negative impact?

    Local Website Optimization | | GoogleAlgoServant
    0

  • apple

    CMS is shuffling our ranking on daily basis for our website: sibeshargh.com , which is annoying. Almost on daily basis, in evening

    Technical SEO | | bryanvalentin
    0
  • Unsolved

    crawl errors 403 errors url issue fix error help

    A bit at a loss here. I ran a URL crawl report at the end of January on a website( https://www.welchforbes.com/ ). There were no major critical issues at the time. No updates were made on the website (that I'm aware of), but after running another crawl on March 14, the report was short about 90 pages on the site and suddenly had a ton of 403 errors. I ran a crawl again on March 15 to check if there was perhaps a discrepancy, and the report crawled even fewer pages and had completely different results again. Is there a reason the results are differing from report to report? Is there something about the reports that I'm not understanding or is there a serious issue within the website that needs to be addressed? Jan. 28 results:
    Screen Shot 2022-03-16 at 3.00.52 PM.png March 14 results:
    Screen Shot 2022-03-15 at 10.31.22 AM.png March 15 results:
    Screen Shot 2022-03-15 at 4.06.42 PM.png

    Reporting & Analytics | | OliviaKantyka
    0
  • Unsolved

    moz local

    Do listings revert to original state after cancelling Moz Local subscription? I know Yext is a feed that needs to be in place for their listings to show, and when you cancel the subscription, the listings all revert to how they were before you started (if you are lucky). I was told that Moz Local was different by a rep of the underlying platform that Moz white labels. Is this true , or still true? Thanks

    Moz Local | | TroyP
    0

  • moz pro url issue shopify

    Hi everyone, I have a question regarding broken URL links on my website. Late last year I move my site from an old platform to Shopify, and now have broken URL links giving out 4xx errors. When I look at Moz Pro>Campaigns>Insights>links, I can see the top broken URL links, however there is a difference if copy & paste URL directly from Moz Pro and by Export CSV file. For example below, If I copy and paste links direct from Moz Pro, it has the “http://” in front as below: http://www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg But when I export the list of links as an CSV file, the http:// is removed. www.thehairhub.com.au/WebRoot/ecshared01/Shops/thehairhub/57F3/1D8F/D244/C675/E27D/AC10/003F/35AD/manic-panic-colours.jpg Another Example below: By copy & paste URL direct from Moz Pro
    http://thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue By export CSV file.
    thehairhub.com.au/Shop-Brands/Vitafive-CPR/CPR-Rescue Which one do I use to enter into the “Redirect From” field in Shopify URL Redirects? Do I need to have the http:// in front of the URL? Or is it not required for redirects to work? Kind Regards, John Wall
    The Hair Hub

    Technical SEO | | johnwall
    0

  • seo gmb googlebusiness googlebusinessprofile

    Hi all! I have a question. I have a client who is a lawyer and has a personal listing (https://g.page/r/CWGdWgRIQVgVEBM/). The listing has around 70 reviews. However, they also have a listing for their office which is Nowlan Law (https://g.page/r/CVv3Q-QkQf8tEBM/). This one only has 28 reviews. That said, the client wants to change the name of the Steve Caya listing with the great reviews to Nowlan Law so the firm can benefit from the greater number of positive reviews. Everything I see discourages it. Thoughts? Goal is to benefit from Nowlan Law's reviews.

    Community | | simplydonetech
    0
  • Unsolved

    labels keywords upload

    Hi, I would like to update all my keyword labels via a .csv upload, however, when I try to upload the keyword file with the updated labels, I'm advised I don't have enough keywords left for the import. Am I using the correct upload tool or is there a way around this, please?

    Keyword Research | | Rich-H
    0
  • Unsolved

    api planning

    We have questions regarding our subscription and the plan we are on. We are more interested in Mozscape API and not the features that we have access to currently. Will you let us know how we can change. Is there some one that we can chat with. Thanks,
    Naveen
    naveen.sarabu@patientpop.com

    API | | PatientPop
    0

  • digital marketing content marketing

    Hi! I've recently put together a website that compares credit cards: https://kredittkorttest.no/ the work has been going quite smoothly up until now, I've known what to do and I've known what I wanted to achieve, but regarding how to get people to the site I'm at a loss as to where I should spend my resources... inbound marketing or content marketing - which of these would be best for a credit card comparison website? appreciate any thoughts

    Digital Marketing | | issselin
    0
  • Unsolved

    cookfavor ninja soup

    Nutritional Yeast: For a cheesy, nutty flavor, sprinkle some nutritional yeast into the ninja soup. It's a great source of umami and adds a depth of taste without many calories. Lemon Juice: A small squeeze of lemon juice can brighten up the flavors and balance the richness of the potatoes.

    Product Support | | MeltonMark8888
    0
  • Unsolved

    site crawl

    Hi, we have some 308 redirects on our website, which are permanent redirects, but the site crawler is flagging them as temporary currently. Screenshot 2022-02-10 14.24.26.png

    Moz Pro | | pm-mbc
    0
  • This question is deleted!

    0
  • Unsolved

    keywords keyword density

    I am using MOZ keyword explorer for quite some time. Yesterday I was checking KD for a keyword of my new tech-related website but it showed a different KD every time for the same keyword. The keyword is "NEW JERSEY IT SUPPORT", the first time it showed 29, and 2nd time it showed 33. Why is this happening?

    Keyword Explorer | | beuiakahaha421
    0
  • Unsolved

    local seo

    Hi we run a Cardiff fencing company, but we also want to appear on Google for another city called Newport, do we need two business addresses, or is it just a matter of creating two separate pages on our WordPress website for the two cities? we want to be on the first page of Google.

    Moz Local | | sarahwalsh
    0
  • Unsolved

    title tags

    where can I view all the pages of the website crawled to see all the page urls, page titles and descriptions all in one single view not one page at a time? for example when using screaming frog you can scan a site and it will make a list of all pages urls, titles and descriptions that you can export. Thanks.

    Getting Started | | peterbriss
    0
  • Unsolved

    charged help

    I forgot to cancel the trial period on time and my card is charged.
    I sent 2 emails to help@moz.com with my account credentials. But I didn't get any reply yet. How can I get my money back?

    Product Support | | Pasindukw
    0
  • Unsolved

    q&a question

    Are questions I ask only visible to me or everyone using MOZ? Can I make my question not be public to anyone and only to people under my company account?

    Product Support | | amandale
    0

  • seo

    To be frank I have spent 2 years trying to get Propress.com.au on the first page of Google and it just won't happen. I've written articles to get links, checked your platform for page issues and corrected where needed, improved speed of the site and posted articles on the site. But still it sits at about #50. What am I missing?

    Technical SEO | | Anne231
    0

  • url issue technical seo

    Hi All, I have some products that we sale that are defined by their cubic meters (m³) Question will Google prefer a URL with /bin/3m³ or /bin/3m3 Any suggestions would be great! Obviously for cleanliness I would prefer m³ over m3 Thanks

    Technical SEO | | Redooo
    0
  • Unsolved

    404 error redirect list of urls

    Hello, This feels like it should be straightforward but I'm not having much luck. I have a pdf url which is no longer in use and takes the user to a 404 page. I want to find all instances of when this pdf url is used on my site so I can update the copy and remove the link. Please note - a redirect is not the right solution for this issue. Hope you can help. Thanks, Mary

    Moz Bar | | rj_dale
    0

  • page authority increase da increase pa

    Any one increase DA PA I will do contact my email bshgroup6292@gmail.com

    Link Building | | seeoexpert909
    0
  • This question is deleted!

    0
  • Unsolved

    api page authority

    So I've been attempting to figure out Moz API to allow for batches of URLs to be searched and the data to be nicely put into a google sheet. I've setup the MOZ API for sheets add-on and everything appears to work, but after spot checking some of my data, I've found that for some reason, the page authority data returned by Moz API appears to be way off the actual number presented by other Moz tools, such as the tool bar and main site.
    Screenshot 2023-06-01 at 9.38.25 AM.png
    Screenshot 2023-06-01 at 9.41.43 AM.png As you can see, in this one example off my list, the returned PA value is 6 points lower than the value returned from the Moz tool bar and website analysis.
    If the data returned is incorrect, how is Moz API useful? Am I missing something? Would love some help or advice, as this tool would be very useful in a functioning state!

    API | | willadogy
    0

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